Joining Xactly has been an incredible learning opportunity, allowing me to refine my expertise in learning technology, instructional design, and LMS administration. I quickly adapted to the fast-paced environment of the Education department, becoming proficient in Articulate Rise, Vyond, and Docebo LMS. My work in LMS administration has been particularly rewarding, as I have developed custom pages, workflows, and course standards that have enhanced both efficiency and the customer learning experience.

At Xactly, I manage the end-to-end development of learning programs, leveraging the ADDIE model to gather insights from customers, SMEs, and stakeholders and translate them into engaging e-learning and instructor-led experiences. I also conduct detailed learning analytics to assess engagement and learner outcomes, ensuring that our training strategies evolve alongside industry trends and time constraints.

Currently, I am leading a team-wide initiative to restructure learning content, creating a modular, customized curriculum that integrates e-learning, video, interactive workshops, and personalized support. This blended approach ensures that learners have access to flexible, high-impact training that meets their individual needs while driving knowledge retention and engagement.

As an educator, I found that the best way to get people to learn is to make them comfortable and get them laughing. I taught 10-12 grade social studies, but I also held important roles in leading a professional learning community, developing and administering training to new and experienced teachers and administrators, and serving as the go-to person for all things Google Suite and new educational platforms. I have attended countless professional development courses in learning strategies, educational technology, and assessment skills.

I developed a knack for creating meaningful lessons both in the classroom and in the meeting room. I hosted student teachers to shadow me for a semester at a time, teaching them how to create meaningful lessons and manage students. During the COVID-19 pandemic, I was selected for my technical knowledge to represent my school on the District committee to develop an online learning platform called Lee Home Connect and the associated professional development for teachers and staff.

I taught AP World History and was able to adapt the abundance of online content to fit the needs of my Title 1 students, but when I started teaching AICE Sociology, the international syllabus was just rewritten, and there was essentially no curriculum available. I had to create each piece of learning from scratch, and this was crucial to understanding how to break down complex material into bite-sized pieces. It was very humbling to find out how little I knew about Cambridge-style learning, but after 3 years of this course, I have improved the pass rate for the end-of-course exam from 22% to 82%, 11 points higher than the global average.